Privacy Policy

Effective Date: April 13, 2025

General Disclaimer

Thank you for visiting GetWellness Center online and reviewing our Privacy Policy. We are committed to ensuring our customers and visitors are informed about the measures we have in place to protect personal information collected through our website, www.getwellnesscenter.com (“Website”), and how we manage its storage and disposal. By exploring and using this Website, and by submitting information to us, you agree to our use of such information as described herein and to the terms outlined in our Terms of Use.

This Privacy Policy explains the privacy practices for www.getwellnesscenter.com and applies solely to information collected through this Website. This notice will inform you of:

  1. What personal information we collect from your use of the Website, how it is used, and with whom it may be shared;
  2. Your choices regarding the use of your information;
  3. The security procedures in place to protect your information from misuse; and
  4. How you can correct inaccuracies in your information or exercise other privacy rights.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this Website. We only access and collect information that you voluntarily provide via email, forms, or other direct contact. We do not and will not sell or rent this information to anyone.

When you use our Website, such as engaging in a transaction, we may collect personal information directly from you, including:

  • Contact Information: Name, email address, mailing address, shipping address, phone number.
  • Technical Information: IP address, web browser type.
  • Transactional Information: Credit card information (processed securely by our payment partners), order history.
  • Demographic Information: Age, sex (provided voluntarily, e.g., for surveys or account profiles).

We process this information based on one or more legal grounds:

  • Performance of Contract: To fulfill your orders, process payments, and provide requested services.
  • Consent: For marketing communications (where consent is obtained) or specific features you opt into. You can withdraw consent at any time.
  • Legitimate Interests: For purposes like improving our Website, marketing analysis, customer service, and fraud prevention, provided these interests are not overridden by your data protection rights.
  • Legal Obligation: To comply with applicable laws and regulations.

Your data may be transferred to countries outside your jurisdiction (including outside the EU/EEA) if necessary to perform our contractual obligations (e.g., using service providers for payment processing or shipping) or if you have provided consent. We ensure appropriate safeguards are in place for such transfers where required by law.

Access to your personal data is restricted to authorized personnel who need it to perform their job functions, such as our customer satisfaction, marketing, and shipping teams.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements, or to resolve disputes. Generally, this means we retain your data while your account is active and for a reasonable period thereafter, or as required by applicable law. We will honor requests for deletion as described in the “Your Privacy Rights” section below, subject to legal and contractual restrictions.

You must provide the personal data necessary for us to provide the goods and services available on our Website. Without this data, we cannot fulfill your requests or manage your account.

We will not share your information with third parties outside our organization other than as necessary to fulfill your requests (e.g., sharing address details with shipping carriers) or to help us operate and improve our Website. We use services from companies like Google and Facebook for website analytics, functionality enhancement, and advertising; this may involve sharing technical data or pseudonymous identifiers (like hashed emails) but does not involve selling your core contact information.

We may contact you via email about special offers, new products/services, or changes to this policy, unless you opt out. You can opt out of these communications at any time by emailing us at [Insert Marketing Opt-Out Email Address] or using the unsubscribe link in the emails.

Cookies and Tracking Technologies

We use “cookies” (small data files stored on your device) and similar technologies on our Website. Cookies help us improve your experience by remembering your preferences, analyzing site traffic, and personalizing content and advertising.

We use both:

  • Session cookies: Temporary cookies deleted when you close your browser.
  • Persistent cookies: Cookies that remain on your device for a set period, helping us recognize you on return visits.

These technologies allow us to understand your interests based on your site activity and potentially offer relevant promotions. Our goal is to optimize your experience and make improvements to our Website.

You can manage or restrict cookies through your web browser settings. Instructions are typically found in your browser’s ‘Help’ or ‘Settings’ section. You may also manage preferences through a cookie consent tool if provided on our Website. Please note that disabling cookies may affect the functionality of certain features on our Website.

We may use cookies to serve relevant ads on platforms like Google and Facebook. You can manage your ad preferences or opt out through these platforms:

Surveys & Contests

Occasionally, we may request information through voluntary surveys or contests. Information requested may include contact details (for notifying winners) and demographic information (for analysis). Participation is optional. Information from surveys helps us monitor and improve Website usability and customer satisfaction. Information you provide in interactive features (forums, blogs) may be visible to other users; please exercise caution when sharing publicly.

Your Privacy Rights

Depending on your location and applicable law (such as GDPR in Europe or state laws in the U.S.), you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete data.
  • Right to Deletion (Erasure): Request deletion of your personal information, subject to certain legal exceptions.
  • Right to Restrict Processing: Request limitation of how we use your data in specific circumstances.
  • Right to Data Portability: Request your data in a structured, machine-readable format, and potentially transfer it to another controller.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Opt-Out: Opt-out of the “sale” or “sharing” of personal information (as defined by applicable laws, e.g., CCPA/CPRA) and opt-out of targeted advertising. (Note: Our use of analytics and advertising cookies may constitute “sharing” or targeted advertising under some laws).
  • Rights Related to Automated Decision-Making: Rights regarding decisions made solely by automated means if they produce legal or similarly significant effects.
  • Right to Limit Use of Sensitive Data: Request limits on the use or disclosure of sensitive personal information (if we collect any beyond basic account/transaction needs).
  • Right to Non-Discrimination: Not be retaliated against for exercising your privacy rights.
  • Right to Appeal: Appeal our decision if we deny your request.

To exercise these rights, please contact us at [Insert Privacy Contact Email Address or Link to Privacy Request Form]. We will respond within the timeframes required by applicable law (typically 30-45 days, potentially extendable) after verifying your identity.

Response to “Do Not Track” Signals

Currently, there is no universally accepted standard for how websites should respond to “Do Not Track” (DNT) signals. Like many websites, we do not currently alter our practices when we receive a DNT signal from a visitor’s browser. We are monitoring developments in this area, including signals like the Global Privacy Control (GPC).

Notification of Data Breach

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authorities as required by applicable law (e.g., within 72 hours of becoming aware, under GDPR), unless specific legal exceptions apply (e.g., data was encrypted, risk mitigated, or notification involves disproportionate effort).

Complaints

You have the right to lodge a complaint with a relevant data protection authority if you believe our processing of your personal data infringes applicable law. This may be the authority in your place of residence, place of work, or where the alleged infringement occurred.

Information Disposal

We securely destroy or permanently anonymize personal information when it is no longer necessary for the purposes outlined in this policy or required by law. We employ appropriate technical and organizational measures for secure disposal.

Children’s Personal Data

Our Website is not directed at children, and we do not knowingly collect personal information from children under the age of 16 without appropriate parental consent where required by law (e.g., under GDPR, COPPA in the US which applies under 13, and specific state laws like CPRA in California regarding opt-in for sale/sharing for those under 16). If we discover we have inadvertently collected such information without required consent, we will promptly take steps to delete it or obtain consent. If you believe we may have collected information from a child inappropriately, please contact us.

Social Media and Third-Party Websites

Our Website may contain links to third-party websites and social media platforms (like Facebook, Twitter/X, Instagram, YouTube, LinkedIn). We interact on these platforms but do not control their privacy practices. This Privacy Policy does not cover the data practices of these third-party sites. They may use cookies and other technologies. We encourage you to review their respective privacy policies before interacting with them or providing personal information.

General Security

We take reasonable precautions to protect your personal information. When you submit sensitive information (like credit card data) via the Website, it is encrypted and transmitted securely. You can verify this by looking for a lock icon in your browser’s address bar and “https://” at the beginning of the web address.

We also protect your information offline. Access to personally identifiable information is restricted to employees who need it to perform specific jobs (e.g., billing, customer service). The computers/servers where we store this information are kept in a secure environment.

However, no security system is impenetrable. While we strive to protect your data, we cannot guarantee its absolute security. It is also important for you to protect against unauthorized access to your account and computer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and revising the “Effective Date” at the top. We encourage you to review this policy periodically. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy, subject to any consent requirements under applicable law.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: Contact us Page.